Our solution is based on our enterprise application platform Orcha, which enables loyalty solution development with an integration platform approach. This integration platform approach enables our customers and partners to innovate with the backing of a sound technology platform and service provider to build differentiating loyalty programs.
Our platform, therefore, counters the one-size-fits-all mould by allowing our loyalty consulting customers and enterprises to tailor customer centricity and loyalty initiatives to provide differentiation.
Leverage proven systems integration expertise to drive coalition programs.
Integration platform, Business Process Modelling and orchestration underpinning means that the platform is ready for enterprise application integration, e.g. CRM integration.
Manage multiple customer programs from a single platform.
Framework with off-the-shelf functionality but customisable means that you are not restricted in your program design.
Unified program event journalling means that business intelligence could be gleaned from a simplified data source.
Multiple customers and product portfolios can share from the same loyalty benefit pool.
Use gamification in collaboration with your loyalty program to provide behavioral rewards.
Our solution includes loyalty management, voucher management, campaign management, a rules and rewards engine, business intelligence, catalogue capability and comprehensive toolsets to improve understanding of customer behaviour as well as communication.